Learning in Motion: Speak, Listen, Be Understood

Friday, September 26, 2014 - 9:00am to 10:30am
Tuesday, December 9, 2014 - 9:00am to 10:30am
Human Resources See map
221 Whitney Ave
New Haven, CT


Effective communication skills are an essential element every employee and manager must have as part of their standard tool set. This workshop will include a introduction to core topics, a self-assessment, and role-playing activities. You will gain practical experience initiating and responding to various forms of communication and will collaborate with others to improve the effectiveness of your communication style and approach. The components of a successful conversation include; the Speaker sending a message, the Receiver is listening to the message, and both checking for clarity and understanding.
Course Objectives: 
Learn & Practice the Sender/Receiver Communication Model 
Build Awareness of Verbal and Non-Verbal Communication Cues 
Review Tips and Techniques for Successful Communications
This course is the first offering in the Learning In Motion series, a collection of 90 minute workshops designed to be fast paced, experiential, and a time saver.
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Free but register in advance